Agency promise · terms
The written version of the sixty-day clause. Draft — the clauses below are placeholders and must be replaced with the signed terms before this page goes live.
BUILD WARNING: /promise must not go live until real terms replace the four {{PROMISE_*}} placeholders.
{{PROMISE_QUALIFYING_CRITERIA}} — placeholder. Expected to cover minimum engagement length, minimum monthly spend, tracking access granted before launch, and a working checkout or enquiry path on the client side.
{{PROMISE_ROAS_DEFINITION}} — placeholder. Expected to define the attribution window, the platform of record, whether the figure is blended or channel-level, and how returns and cancellations are treated.
{{PROMISE_EXCLUSIONS}} — placeholder. Expected to cover ad spend itself, third-party tooling, creative production, accounts where tracking was blocked, and mid-flight changes to offer or pricing made without notice.
{{PROMISE_REFUND_MECHANICS}} — placeholder. Expected to state the claim window after day 60, what evidence is reviewed, the settlement period, and the fact that the refund covers management fee only.